About Us


Professional Minute-Taking Services You Can Trust
Welcome to Inkserv, your trusted partner in accurate and efficient minute-taking and transcription services.
Founded in 2018 by Bongani Mahlangu, Inkserv provides services across South Africa, delivering professional services on time.
With a BTech in Public Management and a Bachelor of Accounting Sciences degree, Bongani brings more than 13 years of experience and passion for every project.
Meet The Founder
Bongani Mahlangu’s journey is one of organisation and efficiency, one that led him to focus on helping organisation’s run more efficient meetings. His expertise in minute-taking and transcription, was built on a foundation of academic excellence and real-world experience.
Bongani has a sharp eye for detail, which is evident in his professional client services and leadership. Bongani requires a certain level of attention to detail and professionalism, ensuring that every meeting is captured correctly, and every transcript meets a high standard.
Our Services
Minute-Taking Services
It is more than simply writing what was said in a meeting on some paper. It is about capturing the essence of the meeting, including decision making, to ensure that every stakeholder has a clear record of what transpired during the meeting.
At Inkserv, we understand the importance of compliance and governance and inaccurate meeting minutes will not work. Our professional approach ensures your meeting records are precise and aligned to your business needs, and we will share them timeously.
Transcription Services
Transcription services are a little more complex as it entails turning audio and video recordings into written text. Many organisations do not see the invaluable importance of transcription services. Translating conversations, interviews and legal proceedings such as CCMA cases and more into readable formats is what we do for a diverse clientele from law to education and everything in between.
Tools and Peace of Mind
At Inkserv, we pride ourselves on professionalism, efficiency, and consistently meeting expectations. Our experienced team of minute takers and transcribers produces accurate, context-aware records through a human-led process. While we rely on our expertise to deliver high-quality work, we also harness trusted AI tools to enhance the clarity and overall quality of our transcripts and minutes, ensuring a reliable service to our clients.


Let Us Lend a Helping Hand


Why Us?
Our Competitive Advantage
Our clients choose us because we make their lives easier. Under Bongani’s leadership, Inkserv has serviced clients such as banks, a South African water board, various government departments, non-profit organisations, a provident fund, several universities and law firms; each time delivering beyond expectations.
Want to understand why you are in expert hands, read on:
- A founder with over 13 years of experience: Bongani’s proven expertise that has translated into impeccable results.
- B-BBEE Level 1 Certified: We are proud to support the transformation and empowerment of South Africa.
- Johannesburg, Gauteng: We are centrally located in Johannesburg, servicing across South Africa.
Our team is here to help you focus on what matters most – your business! Let us ease your administrative task, accurately and efficiently.
Our Location and Certification
Where We Are Located
Inkserv is currently located in Rosebank, Gauteng, making it centrally located in Johannesburg. While we are in Gauteng, our footprint is spread across South Africa.
Certification
As we are a B-BBEE Level 1 company, we serve all and are committed to fostering inclusive growth and supporting our local economy.
Get Started Today
Are you ready to experience the efficiency and accuracy of Inkserv?
Contact us today for a free quote and discover how professional minute taking and transcription can streamline even the most difficult business meeting.